Nicor/AGL Resources – Call Center


Nicor Gas: the largest natural gas distributor in northern Illinois, owned by AGL Resouces (recently merged with Southern Company)


Conversion of existing warehouse/distribution facility into a new call center.


Fast-Track Phased Remodel Schedule

Renovation of an existing 26,000 square foot warehouse/distribution facility into a new call center.   Work included an open floor plan to accommodate multiple work stations, private office, collaboration rooms, and conference rooms.   Renovations were made to the shipping and receiving area.   A new cafeteria was built, and an integrated conference room with cutting edge technology was included.   Exterior modifications were made to the existing precast walls.   This project was delivered as a Design-Build contract.